CV

Professional Summary

Dynamic and results-driven professional with a proven track record in account management, business development, and customer service. With a robust foundation in client relations and a keen ability to identify and capitalize on untapped opportunities, Sarah excels in driving sales growth and enhancing account performance across competitive markets. Her expertise encompasses a wide range of skills, including consultative sales strategies, relationship building, strategic planning, and market research, all underpinned by a strong business acumen.

At the core of Sarah's success is her exceptional ability to forge key relationships, ideate innovative solutions, and solve complex business challenges, traits that have consistently positioned her as a valuable asset to organizations looking to enhance their market presence and achieve ambitious sales objectives. Her international experience and outstanding communication skills further augment her capability to engage with a diverse client base and stakeholders at all organizational levels.

Holding an Honors BA in Geography with minors in Human Geography and Political Science from the University of Toronto, supplemented by a Digital Marketing Strategy Course, Sarah brings a unique perspective and a versatile skill set to her roles. This educational background, combined with her hands-on experience in various sectors, positions her as a compelling candidate for leadership roles in sales, marketing, and business development, where she can continue to drive significant business outcomes.

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Skills

Customer Service Excellence |Teamwork and Collaboration|Business Acumen

Work Experience

October 2023-Present

Commission Sales Associate

Unique Properties, Dubai, United Arab Emirates

Cultivated strong relationships with customers, delivering personalized service and achieving high satisfaction levels.
Conducted market research to stay informed about industry trends and effectively position offerings against competitors. Implemented proactive business development strategies to expand the client base and increase market penetration

October 2020 - July 2022

Senior Program Leader
Toronto Community Housing, Toronto, Ontario

Spearheaded the development and implementation of diverse social and recreational activities tailored to meet the unique needs of the community, resulting in increased participation and engagement levels.

Fostered strong collaboration with frontline staff within the portfolio, ensuring seamless implementation of dynamic and cooperative programs, resulting in a cohesive and impactful community support system.
Streamlined administrative processes to support program operations, enhancing efficiency and enabling smooth program execution.

June 2019- Jan 2020

Business Development Representative

SPIRIT OF MATH (SOM), North York , Ontario

Leveraged entrepreneurial approach to turn prospects into clients while championing Releasing the Genius (RTG), a high-profile rebranding initiative focused on expanding business goals, generating interest locally, nationally, and internationally, and advancing Spirit of Math’s math program for high-performing and gifted students. Applied a solutions-driven strategy to cultivate relationships with external clients across the public, private, and non-profit sectors.
• Researched and innovated a framework for the brand's core mission statement, which aligned with brand standards and vision.
• Engaged in research that identified high-profile prospects; secured future collaborations focused on building brand awareness and captivating new audiences.
• Connected businesses, individuals, innovators, and philanthropists across the education management industry and provided value to high-performing children, parents, educators, internal staff, and external clients, while fortifying Spirit of Math’s image as a leading after-school math program in the education management industry.
• Recognized as a key resource and source of continuity to executives, investors, and external clients; delivered dynamic presentations that influenced top decision makers and C-suite executives.
• Generated interest, awareness, and engagement through high-impact social media posts. Obtained more likes than social media posts disseminated by the organization and its marketing agency.
• Contributed to high-quality content that was selected for RTG’s digital and print magazines.

June 2019- Jan 2020

Commission Sales Associate

Unique Properties, Dubai, United Arab Emirates

Cultivated strong relationships with customers, delivering personalized service and achieving high satisfaction levels.
Conducted market research to stay informed about industry trends and effectively position offerings against competitors. Implemented proactive business development strategies to expand the client base and increase market penetration

Education

2017-2019

University of Toronto

Bachelor degree in Arts and Science

Major - Geogr

Interests

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